Effective Date: August 29, 2025

Our Commitment to Your Privacy

At Rukn Imaar, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you engage with our home services, including kitchen installation, air conditioning maintenance, system installation, carpentry, flooring work, and electrical fitting, or visit our website (ruknimaar.com).

1. Information We Collect

We collect the following types of information to provide our home services and improve your experience:

  • Personal Information: Name, email address, phone number, and address when you request a quote, schedule a service, or contact us.
  • Service Information: Details about your home service needs, such as project specifications or property details, provided during consultations or bookings.
  • Usage Data: Information about your interactions with our website, such as IP address, browser type, device information, and pages visited.
  • Cookies: We use cookies and similar technologies to enhance website functionality, analyze usage, and personalize content. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to:

  • Provide home services, including scheduling, performing, and following up on installations, maintenance, and repairs.
  • Process quote requests, service bookings, and customer inquiries.
  • Improve our website and services through analytics and customer feedback.
  • Send promotional offers or service updates, such as maintenance reminders, with your consent.
  • Comply with legal obligations and protect against fraud or security threats.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your data with:

  • Service Providers: Trusted third parties who assist with payment processing, scheduling, or service delivery, all bound by confidentiality agreements.
  • Legal Authorities: When required by law or to protect our rights, safety, or property.
  • Contractors: With your consent, we may share limited data with certified technicians or subcontractors to fulfill service requests.

4. Data Security

We implement robust security measures, including encryption and secure servers, to protect your data. While we strive to ensure maximum security, no system is entirely risk-free, and we recommend using secure networks and protecting your personal information.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt out of marketing communications at any time.
  • Request details about how your data is processed.
  • Contact us at hello@ruknimaar.com to exercise these rights.

6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing information.

7. International Data Transfers

As a UAE-based company, we may transfer data to service providers in other countries. We ensure such transfers comply with applicable data protection laws and include appropriate safeguards.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or a notice on our website.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Rukn Imaar
Dubai, United Arab Emirates
Email: hello@ruknimaar.com
Phone: +971586603340

Rukn Imaar, Dubai, United Arab Emirates